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AI support agents that answer every customer, every hour.

Trained on your own knowledge, connected to your tools, and honest about when a person should take over.

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Your AI assistantAI & Automation
A glowing network of connected points above a platform

Tools we use for AI Chatbots & Support Agents

  • OpenAI
  • Claude
  • Gemini
  • LangChain
  • Python
  • Node.js
  • Supabase
  • WhatsApp
  • Telegram
  • HubSpot
  • Zoho

AI Chatbots & Support Agents, at work.

A support agent answering customers in seconds and handing tricky cases to your team. Pick your kind of business.

See it for
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AI Chatbots & Support Agents, in short

An AI support agent answers customer questions on your website, app or messaging channels, using only your approved information. It solves the common questions in seconds, collects details, creates tickets and hands complex cases to your team with the full conversation, so customers get help at any hour and your team handles less repetition.

What you get

  • Knowledge base built from your docs, site and FAQs
  • Agent on your website, app, WhatsApp or Telegram
  • Hand-over to your team with full context
  • Ticket, CRM and order system connections
  • Monthly review of answers and gaps

Sound familiar?

Here’s what we change.

  1. Customers wait hours for simple answers.

    Instant, accurate replies from your own help content.

  2. Your team answers the same ten questions all day.

    The agent handles them; people handle the tricky ones.

  3. Old chatbots frustrate people with menus.

    Natural conversation that understands what customers mean.

Where it pays off.

Three ways businesses use AI Chatbots & Support Agents, by industry.

Is it right for you?

A quick check before you get in touch about AI Chatbots & Support Agents.

A good fit if

  • Customers ask the same questions every day
  • You have help content, policies or an FAQ to train it on

What we’ll need from you

  • Your FAQs, policies and product info
  • Access to the channels it will answer on
  • A person to approve answers before launch

A better choice if

Most of your customers message on WhatsApp rather than your website.

WhatsApp AI Assistant

Why IntelliMonk Labs for AI Chatbots & Support Agents

  • 11+Years in business
  • 1,300+Projects delivered
  • 80+People in our team

  1. Answers only from your sources

    We limit the agent to approved content and test it against tricky questions before it goes live.

  2. Smooth hand-over to people

    When a customer needs a person, your team gets the whole conversation, so nobody repeats themselves.

  3. Gets better every month

    We review unanswered questions and low ratings, then update the knowledge and the rules.

How we work

  1. Audit

    We find the leaks.

  2. Plan

    A written scope, with dates.

  3. Build

    You see progress as we go.

  4. Test

    Every form, flow and link.

  5. Grow

    Measure, then improve.

More in AI & Automation.

See all of AI & Automation

Frequently asked questions

Can't find your answer? Ask us on WhatsApp.

Will it make things up?

We design against that: the agent answers from your approved content, says when it doesn’t know, and passes the question to your team.

Which languages can it handle?

Most major languages, including English, Arabic, Hindi, French and Spanish. It replies in the customer’s language.

Can it see order or account details?

Yes, if you want it to. We connect it securely to your systems with only the access it needs.

Tell us what you want
to fix or build.

  1. 1Tell us what you needA few lines is enough. No brief required.
  2. 2We reply within one business dayWith questions, or clear next steps.
  3. 3Get a planA free audit or a short call, then a written scope with dates.

Start your projectAbout AI Chatbots & Support Agents. Add a few lines and send.

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  • Reply within one business day
  • No obligation
  • Your details stay private

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Discuss Your Project

Tell us what you want to fix or build. We reply within one business day.

  • Reply within one business day
  • No obligation
  • Your details stay private

Sending opens WhatsApp with your message ready, so you can tap send. No WhatsApp? Your enquiry is still saved and we reply by email. We only use your details to reply. Privacy policy